1. Who we are
Boo App operates the AI girlfriend chat available at boo-app.org and is the controller of the personal data described here. References to “we”, “us” and “the service” mean Boo App.
2. Scope of this policy
This policy covers the Boo App website, the chat interface, companion galleries, billing screens and support correspondence. It does not cover independent websites you may reach from Boo App.
3. Age requirement
Boo App is for adults aged 18 or over. We do not knowingly collect data from minors, and any account identified as belonging to a minor is closed and its data erased.
4. Account data
When you register we store an email address, a hashed password or a sign-in token, an account identifier and the date the account was created. A display name is optional.
5. Conversation content
Messages you exchange with a companion are stored so the conversation can continue with context. Chat content is linked to your account identifier and is not published, sold or shared for advertising.
6. Companion preferences
Boo App keeps the companions you select, the personality settings you adjust and the facts you deliberately ask your companion to remember, so the experience stays consistent between sessions.
7. Payment data
Card numbers are never held on Boo App servers. Payments run through a regulated payment processor that returns only a transaction reference, the amount, currency, status and the last four digits of the card.
8. Device and technical data
We log IP address, browser family, operating system, screen size, language and referring page. This data supports security checks, fraud prevention and layout decisions.
9. Usage analytics
Aggregated counts such as sessions started, pages viewed and features used help us understand which parts of Boo App work. Analytics reporting is grouped and not used to build advertising profiles.
10. Cookies and local storage
Essential cookies keep you signed in and protect the session. Preference storage remembers interface choices. Optional analytics cookies are set only where consent is required and given, and can be withdrawn at any time.
11. Communications with you
Support emails, bug reports and the replies we send are retained so an ongoing issue can be followed through and so we can evidence what was agreed.
12. Why we process data
Data is processed to create and secure accounts, deliver companion conversations with memory, process payments, prevent abuse, answer support requests and meet legal obligations.
13. Legal bases
Depending on your location we rely on contract performance for the service itself, legitimate interests for security and product improvement, consent for optional analytics and marketing, and legal obligation for tax and accounting records.
14. Service providers
We use vetted providers for hosting, content delivery, email delivery, payment processing and error monitoring. Each is bound by contract to process data only on our instructions.
15. International transfers
Data may be processed in countries other than yours. Where that happens we rely on recognised transfer mechanisms such as standard contractual clauses and adequacy decisions.
16. Storage and security
Traffic is encrypted in transit, stored data is encrypted at rest, access is limited to staff who need it, and administrative actions are logged and reviewed.
17. Retention periods
Account records are kept while the account is active. Chat history is kept until you delete it or the account closes. Billing records are kept for the period required by tax law. Technical logs are kept for up to twelve months.
18. Deleting your history
Clearing a conversation inside Boo App removes it from your account immediately and from backups within thirty days. Deleted conversations cannot be restored by support.
19. Closing your account
You can close your account from settings or by written request. Closure erases profile data and chat history, apart from records we are legally required to retain.
20. Access and portability
You may request a copy of the personal data linked to your account in a structured, commonly used format. We respond within thirty days and may ask you to confirm your identity first.
21. Correction and objection
You can correct inaccurate details yourself in settings or ask us to do it, and you may object to processing carried out on the basis of legitimate interests.
22. Marketing choices
Promotional email is sent only where permitted, always carries an unsubscribe link, and unsubscribing never affects service or security messages you need to receive.
23. Automated processing
Companion replies are generated automatically from your conversation. Automated checks also flag suspected fraud or abuse; where such a check restricts an account you can ask for human review.
24. Sensitive information
Boo App does not ask for health, biometric, political or financial identity details. Please avoid sharing them in chat; anything you volunteer is stored under the same rules as other conversation content.
25. Third-party links
Some buttons lead to partner destinations with their own policies. Once you leave boo-app.org, this policy no longer governs how your data is handled.
26. Regional rights
Users in the European Economic Area and the United Kingdom hold rights of access, rectification, erasure, restriction, portability and complaint to a supervisory authority. California residents may request disclosure and deletion and may opt out of any sale or sharing; Boo App does not sell personal data.
27. Data incidents
If a breach is likely to affect your rights we notify the relevant authority within the statutory deadline and inform affected users with a description of what happened and what to do next.
28. Changes and contact
Material changes are announced on this page with an updated date, and continued use after the change means acceptance. Questions and data requests go to privacy@boo-app.org.